Zikrr The Bookstore – Refund Policy
At Zikrr The Bookstore, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.
Refund Eligibility
We offer refunds on most items under the following conditions:
- Books must be returned in unused and resaleable condition.
- Refund requests must be made within 7 days of receiving your order.
- Proof of purchase (receipt or order confirmation) is required.
Non-Refundable Items
We do not offer refunds on:
- Digital or downloadable products (eBooks, audiobooks, etc.)
- Gift cards
- Sale or discounted items
- Personalized or special order items
Damaged or Defective Items
If your order arrives damaged or defective:
- Please contact us within 48 hours of delivery with photos of the damage.
- We will offer a replacement or a full refund, including return shipping if applicable.
Return Process
- Email us at [your email] with your order number and reason for return.
- If eligible, we’ll provide return instructions.
- Once we receive the item and inspect it, we’ll process your refund within 5–7 business days.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
- Original shipping fees are non-refundable.
Contact Us
For any questions or concerns, please reach out to us at:
📧 [zikrrthebookstore@gmail.com]
📞 [6267374649/7470574649]